This is a product review of the Montage Premier massage chair by Omega. The Montage Premier is their top of the line massage recliner. This is a structured product review which will cover the salient categories of the following: warranty, ergonomics, ease of use, key features and massage therapy. We award a score of up to 20 points per category. We then give an overall rating by summing up each individual category for a possible 100 points. This massage recliner is in the luxury class of $4,000 to $5,000.
Warranty & Customer Service: For the consumer, the warranty is a form of risk reduction. In any transaction, one party takes on more risk than the other. The warranty is to reduce the risk of the consumer and balance out the transaction. Therefore, warranty is especially important on higher ticket items. The Montage Premier is backed by one of the best warranties available. Omega Massage gives you 5 years on the frame, 3 years on parts, 3 years labor and 90 days in-home service. Omega also covers any parts shipping expense for one year. This is a more comprehensive warranty than any reputable manufacturer. From a customer service standpoint, Omega has a national warranty call center and is responsive and technically competent with minimal turnaround times. The Montage Premier earns a 19 in Warranty & Customer.
Comfort & Ergonomics: The ergonomic design of this chair is well done. The chair comes with a 4 inch leg rest extension. The recliner is wheelchair accessible for users that are physically challenged. The controls are very accessible and this chair comes with the first wireless sub remote. This provides excellent convenience as most of the controls are available on the sub remote. The chair is comfortable to sit in. It can fit individuals who are 6′ 6″ and has a weight limit of 300 pounds. We score this a 19.
Ease of Use: This category is about intuitive use of the massage chair controls. They should be simple and easy to use for first time users. This recliner comes with many advanced features in the remote control. It comes with a wireless sub remote which is well designed and simple to use. There are 5 single touch automatic programs. The chair back and footrest work off a wheel control like an ipod. The LCD control panel shows exactly what massage functions are being applied. The myriad of manual controls have great descriptions in the side panel of the remote. We rate the ease of use for the Montage Premier a 19.
Key Features: There is an array of great features in this massage chair, but we find the full body heat and the lower body traction system to be key features to point out. The Montage Premier comes with heating elements in the chair back, the seat and the leg rest. Each of these areas can be individually controlled. This allows the user to target the use of heat where they most need. We find heat is a great compliment to massage therapy and is used in spas throughout the world. Omega has added an effective lower body traction function. This traction function gently stretches the lower body including the lower back, hips, knees and ankles. The leg rest is brought to the horizontal position. The airbags are activated to hold your ankles in place. The leg rest then lowers successively to 3 positions. When the leg rest lowers, it stretches the muscles and tendons throughout the lower body. The Montage Premier earns a 19 in Key Features.
Massage Therapy: The Montage Premier comes with automatic and manual massage functions. The Montage Premier has 5 full body automatic courses, 4 manual massage courses, and 4 massage speed settings for a total combination of 64 manual massage courses. The manual massage techniques include Kneading, Tapping, Finger Press, and Kneading & Tapping (Shiatsu). One nice feature is the kneading and tapping speeds are independent and can be individually control in the shiatsu technique. The lower body traction is integrated with the automatic programs when activated. To ensure your total relaxation, Omega has a music-massage synchronization function. The Montage Premier is truly a full body therapy and relaxation machine. It provides a total sensory experience. The Montage Premier earns a 20 in Massage Therapy.
The Montage Premier earns a 96/100 points on our rating scale. The Montage Premier is the most comprehensive massage therapy chair on the market today. You get comprehensive warranty coverage without having to buy an extended warranty. The chair comes with a wide array of massage treatments to target practically all areas of the body. It provides a strong massage which can be softened with the included extra back pad. Bottom line, this massage chair delivers a soothing and comprehensive massage experience every time.